National Post Office of Rwanda
Connecting People.
Delivering
Possibilities.
Reliable postal services, accessible financial solutions and innovative digital platforms — connecting people, businesses and communities.
Your trusted postal partner, every step of the way.
Connecting Rwanda to the world.
Whether you are sending an important document, receiving a parcel, managing business correspondence or selling products online, IPOSITA helps you stay connected.
We provide national and international mail delivery, express mail, parcels, P.O. Box rentals, postal financial services and e-commerce solutions. Through our postal network and digital platforms, we bring services closer to individuals, entrepreneurs, businesses and institutions.
Frequently Asked Questions
Find answers to common questions about IPOSITA services.
How can I send a parcel through IPOSITA?
Visit an IPOSITA service location with your parcel and the necessary recipient information. Our staff can advise you about available delivery options, applicable charges and shipping requirements.
What is the difference between ordinary mail and registered mail?
Ordinary Mail is intended for routine correspondence through standard postal handling. Registered Mail provides an additional documented acceptance process and greater accountability for eligible postal items.
How can I track my shipment?
Use the designated shipment tracking service and enter your tracking number to view available updates for eligible postal items. Our tracking tool provides a link to Global Track & Trace . Contact IPOSITA for assistance with other postal items.
How can I rent a P.O. Box?
Contact or visit an IPOSITA branch to enquire about P.O. Box availability, registration requirements, rental charges and subscription procedures.
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