Who we are

Communication. Commerce. Connection.

IPOSITA plays an important role in facilitating communication, supporting commerce and connecting Rwanda with the rest of the world.

Our services include domestic and international postal delivery, P.O. Box rentals, postal financial and counter services, and digital commerce solutions.

As customer expectations and technology evolve, we improve our operations and develop innovative solutions for individuals, communities and businesses. We are committed to accessible and sustainable postal services that support Rwanda’s social and economic development.

Vision

To be recognized as an outstanding Postal Administration.

Mission

To develop modern postal, communication, and financial services, which will contribute to the social and economic development of Rwanda as well as to ensure continued universal service provision.

Core Values (P-ICT & Innovation)

01

Professionalism

Ensures all employees practice professionalism in all areas of service.

02

Integrity

Integrity is at the core of all services offered by National Post Office.

03

Customer focused

Ensures convenience, speed to customer support and service.

04

TeamWork

Employees work collaboratively to ensure productivity, creativity, and efficiency.

05

Innovation

Drives convenience, efficiency, connectivity, transparency, and visibility.

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